And generally these repairs will be free of charge only if the vehicle is still under warranty.įor more about TSBs, check out How Can a Technical Service Bulletin Help Me? and The Secret Warranty. TSBs may deal with driveability complaints, emissions problems, service issues. When you buy a used car, you can also enter its VIN into the NHTSA site to determine if the owner had a TSB dealt with. Using your car’s VIN, you can pull up a list of TSBs (also called manufacturer communications) that apply to your car. TSBs are Technical Service Bulletins issued by a manufacturer to its dealers that cover topics from. Click here to view a sample TSB for a 1999-2000 Ford Windstar (PDF file). How to Look Up a TSB TSBs are available for free on NHTSA’s site. Unlike recall-related repairs, which are performed on a no-questions-asked basis, TSB repairs are made only to resolve problems that can be verified by dealer service technicians. Lookup Your Technical Service Bulletin (TSB). A TSB typically covers parts or processes that malfunction but aren’t considered safety issues. The metric which will be published weekly shows the previous weeks performance in detail and a 12 week view. Sometimes called "secret warranties," TSBs cover known problems and provide repair instructions for service technicians and accordingly are distributed to all of the manufacturer's dealerships. How to Find Technical Service Bulletins and Other Manufacturer Communications via NHTSA’s Search Portal. Ford System Status FordEtis performance metrics for system availability measured as system uptime can be accessed from the link below. Recalls should not be confused with technical service bulletins (TSBs) which are issued by the manufacturer for less serious problems that affect the normal operation of the vehicle. Ordinarily, recalls affect only a portion of the production run of a given year, make and model.įor more about recalls, please see A Quick Guide to Recalls. If your car has a recall or TSB, or you have a concern about your vehicle, please contact your local dealership.Ī recall is a notice sent by a vehicle manufacturer to owners of a vehicle advising them that the vehicle has or may have a serious defect that may compromise the safety of the vehicle and that the service departments of that manufacturer's dealers will make any necessary replacements or repairs free of charge. Welcome to Ford Etis the Online Technical Information and Services website from Ford. advises that you contact your local vehicle. Enter the requested information (Year, Make, Model, etc.) and then click the blue "Go" button to access the full text of any recalls and/or a summary of any TSBs issued for that vehicle.Įdmunds is not a dealership and we don't service cars. If there are no TSBs listed for your vehicle, that does not necessarily mean there are none. To find out about any recalls or TSBs that may apply to your vehicle, please use our Maintenance Guide.
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